Frequently Asked Questions (FAQs)

About Shopping Monks FAQs

What is Shopping Monks?

Shopping Monks is a U.S.-based online store offering quality products in fashion, fitness, lifestyle, and more — all at affordable prices.

Where are you located?

We are located in the United States and ship products across the country.

Ordering & Payment

How can I place an order?

Simply add items to your cart and follow the checkout steps. It's fast and secure.

What payment methods do you accept?

We accept Visa, MasterCard, PayPal, American Express, Apple Pay, and Google Pay.

Can I cancel or change my order?

Yes, within 1 hour of placing your order. After that, processing begins.

Shipping & Delivery

Do you offer free shipping?

Yes, we offer Free Shipping on orders over $50 within the USA.

How long will my order take to arrive?

Most orders arrive in 7 to 12 business days. Express options are also available.

Do you ship outside the USA?

Not at this time. We currently ship only within the United States.

Returns & Refunds

What is your return policy?

You can return most items within 30 days for a full refund or exchange.

How do I return an item?

Email us at support@shoppingmonks.com and we’ll guide you through the return process.

When will I get my refund?

Refunds are processed within 5–7 business days after receiving your return.

Account & Security

Do I need an account to order?

No, you can checkout as a guest. But an account helps with tracking and faster checkout.

Is my information secure?

Yes, we use secure checkout and data protection tools to keep your information safe.

What if I forget my password?

Click “Forgot Password” on the login page to reset it easily.

Contact Us

How can I contact Shopping Monks?

You can reach us at:

• Email: support@shoppingmonks.com

• Live Chat: Monday–Friday, 9 AM to 6 PM EST